2025 - 2026 Student Handbook

Utility Failure Response Protocol

  1. Whenever a major utility failure or phone failure occurs, immediately notify the Director of Maintenance.
  2. If there is a potential danger to building occupants, activate the building alarm to initiate the evacuation protocol.
  3. All occupants will evacuate a building when an alarm sounds continuously.
  4. Once outside, move to a clear and safe area away from the affected building. Keep the walkways and fire lanes clear for emergency personnel.
  5. If requested, assist the emergency personnel as necessary.
  6. A Campus Emergency Command Center may be set up near the emergency site. Keep clear of the command center unless you have official business.
  7. DO NOT RETURN TO AN EVACUATED BUILDING unless told to do so by a university official.

RESPONSES TO SPECIFIC TYPES OF UTILITY FAILURE:

NOTE: Always observe Steps 1 and 2 above whenever the following utility emergencies arise:

  • ELECTRICAL/LIGHT FAILURE: During the failure, contact Physical Plant Staff for flashlights that are available for such emergencies.
  • PLUMBING FAILURE/FLOODING: Cease using all electrical equipment. Notify Physical Plant Staff. Vacate the area if directed to do so.
  • VENTILATION PROBLEM: If smoke odors come from the ventilation system, immediately notify Physical Plant Staff. If necessary, cease all operations and vacate the area.